How can we help?
Questions, trouble, or feedback — we read every message. The fastest way to reach a human is email.
Common questions
Is there an app?
Conscious Co-Pilot works in your browser today. The iOS app is on its way — leave your email on the homepage and we'll send one note when it's live.
How many messages do I get?
Free includes 7 conversations with Aethra a month. Premium includes up to 1,000 messages a month, which is far more than most people use.
I paid but I don't see Premium.
Sign in, or create your account, with the same email you used at checkout — Premium attaches to that email. Still stuck? Email support@consciouscopilot.app with your receipt.
How do I cancel my subscription?
Bought on the web: manage or cancel from your account in the web app. Bought on iPhone: go to your Apple ID → Account Settings → Subscriptions. Deleting the app on its own does not cancel a subscription.
How do I restore a previous purchase?
On the web, sign in with the email you subscribed with and Premium is there. On iPhone, tap Restore Purchases on the subscription screen — your entitlement is tied to your Apple ID.
How do I delete my account and data?
In the app: Settings → Delete Account. This removes your profile, birth data, conversations, and saved insights.
Why does the app need my birth date, time, and place?
They're required to calculate your charts. Your birth data is yours — we use it only to build your Blueprint and guidance, and we never sell it.
Is Aethra's guidance professional advice?
No. Aethra offers reflection, not prescriptions. Nothing in the app is medical, financial, legal, or psychological advice.
See also our Privacy Policy and Terms of Service.