How can we help?
Questions, trouble, or feedback — we read every message. The fastest way to reach a human is email.
Common questions
How do I cancel my subscription?
Manage or cancel anytime in your Apple ID → Account Settings → Subscriptions. Deleting the app on its own does not cancel a subscription.
How do I delete my account and data?
In the app: Settings → Delete Account. This removes your profile, birth data, conversations, and saved insights.
How do I restore a previous purchase?
On the subscription screen, tap Restore Purchases. Your entitlement is tied to your Apple ID and will be restored.
Why does the app need my birth date, time, and place?
They're required to calculate your charts. Your birth data is yours — we use it only to build your Blueprint and guidance, and we never sell it.
Is Aethra's guidance professional advice?
No. Aethra offers reflection, not prescriptions. Nothing in the app is medical, financial, legal, or psychological advice.
When is the app launching?
We're in the final stretch before the App Store. Join the waitlist and we'll write to you the moment it's live.
See also our Privacy Policy and Terms of Service.